At East Texas Healthcare Advocates, we believe no one should have to navigate the complexities of the healthcare system alone. With over 25 years of nursing experience and a deep understanding of both hospital systems and patient needs, we offer professional guidance, compassionate support, and personalized advocacy for individuals and families facing medical decisions, hospital stays, or long-term care planning. Whether you’re managing a new diagnosis, coordinating care for a loved one, or simply need someone in your corner—our mission is to protect your rights, ease your burden, and help you make confident, informed choices every step of the way.

Patient Advocacy & Support

We help you ask the right questions, understand your options, and make confident decisions in complex medical situations.

Care Coordination

We streamline communication between hospitals, doctors, specialists, and therapists—ensuring nothing slips through the cracks. For adult children who live out of town, we serve as your eyes, ears, and voice on the ground—keeping you informed, advocating for your parent’s needs, and helping you make confident decisions from wherever you are.

Medical Appointment Navigation

From preparing questions to reviewing care plans afterward, we support you before, during, and after your visits. An advocate can also accompany you to medical appointments to ensure your concerns are heard and everything is clearly understood.

Chronic & Complex Illness Guidance

Whether it’s diabetes, heart disease, cancer, or rare conditions—we help manage the chaos and stay focused on what matters.

Hospital & Discharge Navigation

We assist with transitions of care, making sure you’re prepared for the next step after hospitalization or rehab

Advance Care Planning

We guide you and your family through advance directives, goals of care, and compassionate end-of-life decisions.

Insurance & Billing Review

Confused by medical bills or insurance denials? We’ll help untangle it and advocate for what’s right.

Family Caregiver Support

You’re not alone—get the tools, education, and emotional support you need as a caregiver.

Care Environment Planning & Support

We help assess each individual’s needs to explore the safest and least restrictive living options available. When remaining at home is no longer feasible, we provide guidance for evaluating skilled nursing, assisted living, or long-term care facilities—always with the goal of preserving independence as long as safely possible..